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Main News Press Releases Automatic reminder about readings submission is available in the DTEK Kyiv Regional Grids chatbot

Automatic reminder about readings submission is available in the DTEK Kyiv Regional Grids chatbot

Thermal power generation27 February 2025
The correct period for submission of meter readings stays the same – the last two days of the current month and the first three days of the next one. Users of the DTEK Kyiv Regional Grids chatbot get a reminder about this period and can provide required data to us in a matter of minutes.

It is important to submit readings exactly during the last 2 days of the current month and until the 3rd day of the next one inclusively. This way you will be able to avoid discrepancies in charging and receive bills only for what you have actually consumed. We send a reminder to all users of DTEK Kyiv Regional Girds chatbot during the period of readings submission, so they do not miss these dates. 

Thanks to the companys chatbot, you can submit meter readings in a few clicks, while not contacting our specialists. To do that, please: 

  • enterDTEK Kyiv Regional Gridsin the search bar of Viber or Telegram chatbot; 
  • share your telephone number (for unauthorized customers); 
  • add your user account (if you submit readings on behalf of your relatives you can add several accounts) 
  • selectSubmit Meter Readings” in the menu and follow chatbot prompts to submit information. 

We receive your data automaticallyand we use it to calculate your actual electricity consumption during the month. Then, we provide these calculations to the suppliers to generate the bill. 

You can use other convenient services if you wish: 

  • web form on the DTEK Kyiv Regional Grids website that works without registration;