DTEK Dnipro Grids restores service in 58 settlements in Dnipropetrovsk region

Thermal power generation29 December 2021

DTEK Dnipro Grids keeps restoring power supply in areas that lost power during winter storms on December 28. As of Wednesday morning, the company restored the operation of 45 lines and 417 transformer substations. The repair crews worked all night. Electricity supply was returned to 58 rural settlements that lost power completely, and 10 that lost power partially.

The Nikopol area witnessed the most outages after the snowstorms. It was quite challenging to reach the affected areas, because of blocked roads. Therefore, the company needed to involve heavy equipment.

There are still however around 9,000 customers without electricity in the region. There is absolutely no power in 20 settlements, and partially in 33 more settlements. The work is still in progress. If there are no new outages, the power will be fully restored by the end of the day.

“DTEK is a reliable and responsible company that cares about its customers. The company involved more than 120 of our energy workers and 59 pieces of equipment to recover from outages. Our repair crews have been put on full alert. They are making every effort to quickly return the power to our customers. Over the past 24 hours, power supply has been restored in 58 rural settlements,” said Andrey Tereshchuk, Head of DTEK Dnipro Grids.

DTEK Dnipro Grids reminds of some electrical safety rules:

Do not stay near power lines during high winds;
Do not approach broken wires closer than 8-12 meters, and in no case touch them;
If you see wires that have fallen to the ground, broken or sagging wires, open doors and hatches of electrical installations, as well as damaged poles, please, notify our call center through the website feedback form, by phone (056/066/067) 790 99 00, via our Facebook page or Viber/Telegram chatbot;

You can check information about the power cuts via the DTEK Dnipro Grids chatbot in Viber and Telegram, and on the company's website in the Power Cuts section. If your address is there, that means that our energy workers know about the power cut. If you could not find your address there, please notify the DTEK Dnipro Grids call center.

See our short video tutorial on how to report a power cut via a chatbot.