DTEK Donetsk Grids restored service to 56 localities that lost power due to a storm

Now DTEK Donetsk Grids is restoring service to 16 settlements in Kramatorsk District, 10 in Pokrovsky District, and one in Mariupol District.

“DTEK serves the Ukraine’s interests, takes care of its customers and makes every effort to ensure that their homes always have lights on and comfort. Within one day, we returned the electricity to 30,000 of our customers. We are still eliminating the consequences of rough weather. We engaged 96 repair teams and 75 pieces of equipment are involved in emergency recovery work. The company's energy workers are making every effort to restore the power supply to the affected areas as soon as possible,” says Oleksiy Degtyarev, CEO of DTEK Donetsk Grids.

The northern and central parts of the region - Kramatorsk and Pokrovsk Districts – witnessed the most outages. It was quite challenging to do the work because of thunderstorms, strong winds, and rain. Trees and branches that fell on wires caused many outages. Such restorations take longer as it is required to clear the area of fallen branches and trees. Today the thunderstorm has reached the Pryazovske area.

According to the Donetsk Regional Center for Hydrometeorology, thunderstorms, squalls of north-west wind of 15-20 m/s are expected across Donetsk region on July 22. (Hazard level 1, yellow).

Below DTEK Donetsk Grids shares some of the electrical safety rules:

• In case of strong wind, you should not be near power lines;
• Do not approach broken wires closer than 8-12 meters and in no case touch it;
• If you see wires that have fallen to the ground, broken or sagging wires, open doors and hatches of electrical installations, as well as damaged poles, please, notify our call center at (0629) 450 473, (093/096/099) 4500473, or sent a message through our Facebook;

Information about outages can be checked using the DTEK Donetsk Grids chatbot on Viber or Telegram, as well as on the company's website in the section "Scheduled and Emergency Outages". If your address is there, meaning that our energy workers know about the power cut. If you could not find your address there, leave a message on the company's website in the same section, or call the call center at (0629) 450 473, (093/096/099) 4500473, or message DTEK Donetsk Grids via Facebook.

See our short video tutorial on how to find your address in the list of emergency/planned outages on the company's website.