DTEK Donetsk Grids has restored electricity to more than 16,000 families over the course of a day

Despite shelling, DTEK Donetsk Grids emergency and repair crews have restored power to residents of 13 settlements of the region, thus restoring electricity to 16,768 families over the course of a day.

103 settlements remain without electricity, as specialists of the energy company do not have access to work there. Energy workers will definitely restore electricity to all residents of the region once they obtain a permit for work performance from the Armed Forces of Ukraine.

DTEK Donetsk Grids specialists are working non-stop for 305 days in a row and are repairing equipment and lines, once it becomes possible.

Due to a difficult situation in the energy system, emergency power cutoffs are ongoing in the Donetsk region in accordance with the NPC Ukrenergo order. This is a necessary step to stabilize the energy system and prevent new outages. The schedules of stabilization shutdowns are no longer valid. We also urge all customers to consume electricity reasonably – switch on energy-consuming devices in turn and minimize electricity consumption from 06.00 to 11.00 in the morning and from 17.00 to 23.00 in the evening. We ask business customers to limit usage of exterior lighting of facades of offices, restaurants, malls.

To contact the company, please use official information channels only. DTEK Donetsk Grids specialists are ready to process your applications and answer all questions via remote service channels: DTEK Donetsk Grids website, company’s Facebook page, call center +38 (093/096/099) 450 0 473, Viber and Telegram chat bots, titled “DTEK Donetsk Grids”, and Viber community for condominiums.

We are working 24/7 to ensure reliable power supply of houses and enterprises.