DTEK Donetsk Grids restored power supply to 23 settlements that lost power after rough weather

“DTEK serves the Ukraine’s interests, takes care of its customers and does everything to ensure that their homes always have lights on and comfort. Over the weekend, we returned power to more than 23,000 of our customers. 94 repair teams and 73 pieces of equipment are involved in emergency recovery work. The company's energy workers are still on full alert to prevent outages related to bad weather and eliminate possible accidents,” says Oleksii Degtyarev, General Director at DTEK Donetsk Grids.

The central and southern parts of the region - Pokrovsky, Mariupol, and Volnovakhsky districts – witnessed the most outages. It was quite challenging to do the recovery work because of thunderstorms, strong winds, and rain. There were a lot of wires broken by falling trees. Thus, such recovery takes longer as it is needed to clear the area of fallen branches and trees.

Below DTEK Donetsk Grids shares some of the electrical safety rules:

• In case of strong wind, you should not be near power lines;
• Do not approach broken wires closer than 8-12 meters and in no case touch it;
• If you see wires that have fallen to the ground, broken or sagging wires, open doors and hatches of electrical installations, as well as damaged poles, please, notify our call center at (0629) 450 473, (093/096/099) 4500473, or sent a message through our Facebook;

Information about outages can be checked using the DTEK Donetsk Grids chatbot on Viber or Telegram, as well as on the company's website in the section "Scheduled and Emergency Outages". If your address is there, meaning that our energy workers know about the power cut. If you could not find your address there, leave a message on the company's website in the same section, or call the call center at (0629) 450 473, (093/096/099) 4500473, or message DTEK Donetsk Grids via Facebook.