DTEK Donetsk Grids restored service to 30 settlements that lost power after rough weather

“Ever since the onset of bad weather, our specialists have restored power supply for residents of 48 settlements, reconnected 536 transformer substations and distribution points, 36 power lines. It’s worth noting that it was quite challenging to do the recovery work because of weather conditions. Today, the company's specialists are fulfilling the customers’ requests,” says Oleksii Degtyarev, Director General for DTEK Donetsk Grids. "DTEK serves the Ukraine’s interests, takes care of its customers and does everything to ensure that their homes always have lights on and comfort."

As reported, the stormy wind that raged in the Donetsk region for several days, entailed a number of damages to the energy infrastructure of the region. Fallen trees and broken branches not only broke the wires, but also damaged several poles.

Yellow, hazard level 1* was declared in region.

Information about outages can be checked using the DTEK Donetsk Grids chatbot on Viber or Telegram, as well as on the company's website in the section "Scheduled and Emergency Outages". If your address is there, meaning that our energy workers know about the power cut. If you could not find your address there, leave a message on the company's website in the same section, or call the call center at (0629) 450 473, (093/096/099) 4500473, or message DTEK Donetsk Grids via Facebook.

See our short video tutorial on how to find your address in the list of emergency/planned outages on the company's website.

* Category I means weather conditions potentially dangerous for the population, infrastructure and the environment. It is recommended be extremely careful, watch weather reports to see if there is any danger expected.