DTEK Donetsk Grids restored electricity service to 26 settlements

Thermal power generation10 February 2021

Damaged power lines, de-energized settlements are the consequences of the February severe weather. Over one day, DTEK Donetsk Grids restored power supply to 26 settlements, 176 transformer substations and distribution points, 21 power lines.

Strong winds, sleet and rain caused a number of emergency blackouts across the entire Donetsk Region. The Bakhmutsky, Volnovakhsky, Kramatorsky Districts suffered the most from the bad weather.

“Our engineers have returned the power supply to 26 settlements affected by bad weather. And this is more than 5,000 people. DTEK Donetsk Grids emergency teams are still working 24/7 to restore a reliable power supply to our customers, - says Oleksii Degtyarev, DTEK Donetsk Power Grids CEO. "The reliability of power supply and the comfort of our customers is our main goal."

DTEK Donetsk Grids serves the interests of Ukraine, shares the values of society and understands that the availability of a permanent and uninterrupted power supply is a key to the safety and comfort of the region's residents.

DTEK Donetsk Grids reminds of the need to comply with electrical safety rules:

In case of strong wind, do not stay near power lines;
Do not approach the broken wire closer than 8-12 meters, and in no case touch it;

Our customers can check information on outages using the DTEK Donetsk Grids chatbot in Viber or Telegram, as well as on the company's website in the ‘Scheduled and Emergency Outages’ section. If you see your address there, that means that the company knows about the shutdown. If you did not find your address, leave a message on the company's website in the same section, or call the call center at (0629) 450 473, (099/096) 4500473, or leave a message on the DTEK Donetsk Grids page on Facebook.

A short video instruction "How to find your address in the list of emergency / planned outages on the company's website" is here.