DTEK Donetsk Grids brings power back to 31 settlements that were left without power after storm

Thermal power generation20 May 2021

DTEK Donetsk Grids has restored power supply in the hardest-hit settlements of the region. The power supply of 335 transformer substations and 36 power lines were also restored.

DTEK serves the interests of Ukraine, takes care of its customers, and does everything to ensure that their homes always have power, warmth, and comfort. Our energy workers worked under no timeline to restore power to the hardest-hit areas.

“Over the day, we have returned power supply for more than 22,000 of our customers. More than 60 emergency response teams were involved in the recovery work. The company’s experts are still working under no timeline to prevent outages related to bad weather and eliminate possible accidents,” says Oleksii Degtyarev, CEO of DTEK Donetsk Grids. “We work every day to make the power supply more reliable and the service more convenient and customer-oriented.”

Severe weather caused a number of blackouts in Donetsk Region. The settlements in Pokrovsky, Kramatorsky, Mariupol Districts suffered the most.

Information about outages can be checked using the DTEK Donetsk Grids chatbot on Viber or Telegram, as well as on the company's website in the section "Scheduled and emergency outages". If your address is there, the energy workers know about the shutdown. If you did not find your address - leave a message on the company's website in the same section, or call the call center (0629) 450 473, (093/096/099) 4500473, or message the DTEK Donetsk Grids via Facebook.

See our short video instruction on how to find your address in the list of emergency/planned outages on the company's website.