DTEK Donetsk Grids restored service to 30 settlements in one day
This morning, a thunderstorm and strong wind caused a power cut to Ilyinka and Berestki settlements in the Pokrovsky District. The DTEK Donetsk Grids energy workers are making every effort to restore the power supply to these villages as soon as possible.
“DTEK serves the interests of Ukraine, takes care of its customers and does everything to ensure that their homes always have lights on and comfort. Over the last day, we returned power to 29,000 of our customers. 93 repair teams and 68 pieces of equipment were involved in the emergency recovery work,” says Oleksii Degtyarev, CEO of DTEK Donetsk Grids.
The southern area of the region – Mariupol and Volnovakha Districts – witnessed the most outages. More than 270 people were eliminating the consequences of rough weather. It was quite challenging to do the emergency recovery work because of thunderstorms, strong winds, and rainfalls.
Below DTEK Donetsk Grids gives some of the electrical safety rules:
- In case of strong wind, you should not be near power lines;
- Do not approach broken wires closer than 8-12 meters and in no case touch it;
- If you see wires that have fallen to the ground, broken or sagging wires, open doors and hatches of electrical installations, as well as damaged poles, please, notify our call center at (0629) 450 473, (093/096/099) 4500473, or sent a message through our Facebook;
Information about outages can be checked using the DTEK Donetsk Grids chatbot on Viber or Telegram, as well as on the company's website in the section "Scheduled and Emergency Outages". If your address is there, that means that our energy workers know about the power cut. If you could not find your address there, leave a message on the company's website in the same section, or call the call center at (0629) 450 473, (093/096/099) 4500473, or message DTEK Donetsk Grids via Facebook.
See our short video tutorial on how to find your address in the list of emergency/planned outages on the company's website.