DTEK Kyiv Regional Grids offers effective interaction to owners of transit subscriber networks to improve the reliability of power supply

Thermal power generation12 April 2021

DTEK Kyiv Regional Grids offers new formats of interaction to the owners of electrical equipment in respect of transferring the transit subscriber networks to DSO management, to which other customers are connected. This step is a must to improve the power supply reliability, which will solve the problem of long interruptions in the electricity supply to customers due to failures of subscriber equipment.

DTEK Kyiv Regional Grids cares about its customers and the reliability of power supply. Therefore, we turn to customers-owners of transit subscriber networks with an offer to conclude an agreement for the joint use of networks that are in their ownership, or an agreement for the network service and technical maintenance.

Often, continuous power outages for customers occur due to failures of subscriber equipment. The distribution system operator is not allowed to carry out repairs or switching on customer networks during failures. At the same time, the network owners do not have the funds or knowledge for high-quality maintenance or timely checks of their equipment. Because of this, damage occurs, leading to prolonged power outages for all customers who are connected to such equipment. In 2020 alone, 3,434 accidents occurred on subscriber networks that entailed long-term blackouts to a lot of customers.

To improve the quality of power supply for all customers, we offer two options for effective interaction with DSO to the owners of transit subscriber networks, to which other customers are connected:

Conclude an agreement for the service and technical maintenance. Through this option there will be fewer power outages for customers who are served from such substations and lines. After all, the distribution system operator will be able to do the work on the equipment of subscribers quickly;
Conclude an agreement for the joint use of power equipment, under which the DSO will carry out maintenances and switchings on subscribers' equipment and avoid long interruptions in power supply. The subscriber remains the owner of the networks. He is fully responsible for the technical condition of the equipment;

The company underlines that all customers of the region suffer because of frequent blackouts caused by the subscriber equipment improper condition. Electricity networks that are owned by customers make up 14% of the entire energy infrastructure of the region.

DTEK Kyiv Regional Grids offers to conclude an agreement for the joint use or an agreement for the service and technical maintenance only to the owners of transit subscriber networks, since these networks supply not only the facilities of their owner, but also the homes of customers who have direct contracts with the distribution system operator. And when considering concluding the agreements, the technical condition of the transit network will be taken into account.

DTEK Kyiv Regional Grids serves the interests of customers and offers effective interaction to ensure that the quality and reliability of power supply meets the needs of customers.

Please contact the company's call center by phones (044) 459-07-40, (067) 495-70-40, (099) 495-70-40, (093) 495-70-40 for more information.