DTEK Odesa Grids restored power supply in two villages of the Bilhorod-Dnistrovskyi district affected by the hostilities

Thermal power generation16 March 2022

On March 15, DTEK Odesa Grids restored power supply in two villages in the Bilhorod-Dnistrovskyi district that were cut off due to hostilities. Repair crews have been put into emergency recovery mode and are ready to restore electricity to customers as soon as they receive permission from the Armed Forces of Ukraine to carry out work.

On March 15, we promptly resumed power supplly to 642 customers in two villages in the Bilhorod-Dnistrovskyi district that had been cut off due to hostilities. The cause of the power outage was damage to the overhead line. The repair crew received a work permit from the Armed Forces of Ukraine and resumed operation of the overhead line.

All DTEK Odesa Grids crews have been transferred exclusively to the emergency recovery mode, the company does not carry out scheduled works. All employees have special instructions for working in crisis situations.

As a reminder, if you have any questions, you can use remote service channels: DTEK Odesa Grids official Facebook and Instagram pages, Viber and Telegram chatbots, and personal customer account at DTEK Odesa Grids website. Information can also be found through “DTEK info OEM” Viber community and the call center's IVR menu:

for landlines +38 (048) 705 90 90;
for mobile phones +38 (068) 750 90 90, +38 (095) 750 90 90, +38 (073) 750 90 90, 0 800 409 090;
a separate line for legal customers +38 (066) 750 90 90;

Use only official information channels to communicate with the company and get informed. Keep calm. We work 24/7 to keep reliable electricity supply to homes and businesses.