DTEK has restored power supply for 82,000 families in Kyiv who were left without electricity due to hostilities

Thermal power generation27 March 2022

On March 26, DTEK's emergency crews restored the power supply for 82,000 families in the residential areas of Borshchahivka, Bilychi, Vynohradar, and Vitriani Hory, which had been cut off due to the damage to two high-voltage lines as a result of the shelling. DTEK's emergency crews are ready to promptly restore electricity to the homes of Kyiv residents with the permission of the Armed Forces of Ukraine and the Territorial Defense.

DTEK has restored power supply for 82,000 families in Kyiv who were left without electricity due to hostilities

On March 26, at 9:00 a.m., as a result of hostilities, two high-voltage lines powering the residential areas of Bilychi, Borshchahivka, Vynohradar, and Vitriani Hory were damaged. DTEK Kyiv Grids used 7 emergency and recovery crews to quickly restore electricity to the residents of the capital. Within an hour, electricians powered all critical infrastructure in these areas from a backup source.

At 11:50 am, emergency crews managed to fully restore the electricity supply for the residential buildings in the Vynohradar and Vitriani Hory residential areas. As soon as the Armed Forces of Ukraine issued a permit for the safe conduct of further emergency recovery works, power engineers restored electricity for families living in the residential areas of Bilychi and Borshchahivka. All customers got the electricity back at 20:00.

In total, 82 000 families in Kyiv got the electricity back.

DTEK's power engineers, together with doctors, volunteers, suppliers of essential food and medicine, do everything in their power to support the country during this difficult time. 25 emergency crews have been working continuously for 32 days to repair the capital's networks and fulfill emergency requests from the customers.

Use only official information channels to communicate with the company. DTEK Kyiv Grids specialists are ready to accept your requests and answer all questions through remote service channels: the company's website, social networks, call center, chatbots in Telegram and Viber, which can be found under "DTEK Kyiv Regional Grids" and Viber information channel "DTEK info KEM".

We would like to remind, that on March 24, DTEK Kyiv Grids began technological works on the information services to increase the reliability and stability of information systems. The functions of some communication channels with the company will be limited during the works. The approximate period of works is 4-6 days. The company will announce the resumption of full operation of its services.

We work 24/7 to keep reliable electricity supply to homes and businesses.