DTEK introduces new schedules of stabilization shutdowns in Kyiv

An updated schedule consists of 3 categories:

• Electricity is present.Timeframes, when we guarantee presence of electricity. White color on the schedule;
• Electricity is absent.Timeframes, when shutdown will definitely take place in order to balance the energy system. Grey color on the schedule;
• Possibleshutdowns. Timeframes, when shutdown may be applied, if imbalance in the energy system increases. We recommend reducing electricity consumption and avoiding using elevators during these periods. Light grey color on the schedule;

The schedule will be operating in a test mode for the next few days.

If your address in absent in the schedule or if an actual situation is different from the schedule, please inform us about it immediately.

Feedbacks are important to us, as they help make schedules as convenient for customers as possible in a short period of time.

The fastest way is to write us a private message in DTEK Kyiv Grids Facebook. Another way is to file an application in the section “No electricity?” on the company’s website. You can also file an application via a call center, though it may take more time due to a large number of calls.

Updated schedules will soon be applied in Odesa and Dnipropetrovsk regions.

Important reminder. When electricity is restored after a shutdown, electrical appliances are to be switched on in turn. This will help avoid emergencies due to overload of the grids and maintain electricity in your and neighboring houses.