DTEK introduces a new schedule of stabilization shutdowns in the Kyiv region

An updated schedule consists of 3 categories:

• Electricity is present. Timeframes, when power will be provided. White color on the schedule;
• Electricity is absent. Timeframes, when shutdown will take place in order to balance the energy system. Grey color on the schedule;
• Possible shutdowns. Timeframes, when shutdown may be applied, if imbalance in the energy system increases. We recommend reducing electricity consumption and avoiding using elevators during these periods. Light grey color on the schedule;

In order to ensure uniformity and alternation of shutdowns, all consumers are now divided into 4 groups rather than two, as was the case previously.

The schedule will come into force at 14:00 on January 3 and will be operating in a test mode for the next few days. Please note! Previous schedules are not valid!

If the actual situation is different from the schedule, please inform us about it immediately.

Feedbacks are important to us, as they help make schedules as convenient for customers as possible in a short period of time.

The fastest way is to write us a private message in DTEK Kyiv Regional Grids Facebook. Another way is to file an application in the section “No electricity?” on the company’s website. You can also file an application via a call center, though it may take more time due to a large number of calls.

Important reminder. When electricity is restored after a shutdown, electrical appliances are to be switched on in turn. This will help avoid emergencies due to overload of the grids and maintain electricity in your and neighboring houses.