DTEK Donetsk Grids to eliminate the impact of severe weather
DTEK serves the Ukraine’s interests, takes care of its customers and does everything to ensure that their homes always have electricity, warmth and comfort. The energy workers are working 24/7 to restore power to the affected areas.
“Over the past day, we have brought power back to 15,000 customers. The company's expert are still on the alert to prevent outages related to severe weather and eliminate possible accidents. 95 crews are involved in the emergency recovery work, - says Oleksii Degtyarev, CEO of DTEK Donetsk Grids. “We work every day to make the power supply more reliable and the service more convenient and customer-oriented.”
The company's experts are working to bring power back to 11 more settlements:
- The villages of Kirillovka, Kalchik, Priovrazhnoe, Zarya, Kellerovka, Lebedino, Vodyanoe, Berdyanskoe, Vinogradnoe in the Mariupol District.
- The villages of Lastochkino, Kamyshevka in the Pokrovsky District.
DTEK Donetsk Grids asks residents of the region to stay at home if possible and be careful not to approach bare wires, broken lines and emergency trees.
Information about outages can be checked using the DTEK Donetsk Grids chatbot on Viber or Telegram, as well as on the company's website in the section "Scheduled and emergency outages". If your address is there, the energy workers know about the blackout. If you did not find your address, leave a message on the company's website in the same section, or call the call center (0629) 450 473, (093/096/099) 4500473, or message the DTEK Donetsk Grids via Facebook.
See our short video tutorial on how to find your address in the list of emergency/planned outages on the company's website.