Taking reference meter readings saves from incorrect charges in the bills, – DTEK Dnipro Grids

A modern application “Mobile Controller” is one of the new digital solutions of DTEK Dnipro Grids. When registering readings, the specialist enters data in the program on the smartphone or tablet and takes a photo of the meter, which is uploaded in the system for verification of readings. This allows to eliminate the human factor and facilitates verification of the calculated consumption volumes. All DSO controllers are using this software. 

“In order to calculate volume of consumed electricity correctly, we have to periodically verify meter readings in accordance with legislation. This is due to the fact that the readings could have been submitted incorrectly or you have not submitted meter readings for a while. It is during taking of the reference readings that we will be able to timely identify an incorrect calculation, and in the future, you will definitely pay the supplier only for the electricity that you have consumed,” – explains DTEK Dnipro Grids CEO Andrii Tereshchuk. 

Our goal is to provide all customers with high quality power supply services. And we need a little help for that. Electric meters are most often located inside apartments and private houses, less often – in public places: on stair flights, street poles, etc. Therefore, we ask you to grant access to the meters inside your homes for the specialists of DTEK Dnipro Grids. Otherwise, we will not be able to provide correct data to the supplier for correct electricity billing. 

You can easily distinguish specialists of DTEK Dnipro Grids from suspicious strangers – controllers always carry a company employee ID. Another feature is that specialists only inspect the meter, they do not offer any other services nor take payment from the customers for services provided.