The storm: DTEK Donetsk Grids restores power supply in the Donetsk region
Besides shelling, the storm was the cause of lines and electrical equipment outages in the Donetsk region. The storm has left 18 settlements in Kramatorsk, Pokrovsk and Bakhmut districts completely or partially without electricity. Energy workers put maximum effort to restore power as soon as possible.
The situation in the Donetsk region is very difficult due to active hostilities. Therefore, we ask residents to treat power supply issues with understanding, as frequent shelling constantly cause larger and larger damage to the grids. Energy workers commence their work as soon as it becomes possible.
Let us recall that in July only, specialists of DTEK Donetsk Grids have restored power to 548,000 families in 522 settlements of Pokrovsk, Bakhmut and Kramatorsk districts of the Donetsk region. 342 settlements in the Donetsk region remain without electricity due to hostilities. Energy workers have to wait for a permit from the Armed Forces of Ukraine to commence repairs.
DTEK Donetsk Grids reminds about electrical safety rules:
- do not stay near power lines during strong wind;
- do not approach broken wire closer than 8-12 meters and never touch it;
- If you see wires that fell to the ground, ruptured or sagging wires, open doors and hatches of electrical installations, as well as damaged poles, please, inform us via the company’s call center; (0629) 450 473, (093/096/099) 4500473, or via private messages on our Facebook;
If you have a power outage, please inform DTEK Donetsk Grids. To contact the company, please use official information channels only. DTEK Donetsk Grids specialists are ready to process your applications and answer all questions via remote service channels: DTEK Donetsk Grids website, company’s Facebook page, call center +38 (093/096/099) 450 0 473, Viber and Telegram chatbots, titled “DTEK Donetsk Grids”, and Viber community for condominiums.
We are working 24/7 to ensure reliable power supply of houses and enterprises.