Odessaoblenergo changes its name to DTEK Odesa Grids

DTEK Odesa Grids will continue to function as a distribution system operator (DSO), which includes ensuring high quality and reliable power to the population; management of the distribution system (distribution points, transformer substations, power supply lines), connection of consumers’ facilities to the grids, power lines and substations repair activities, installation of power meters and recording of their readings; client service related to power supply.

«The changes taking place in the company over the past year are the foundation for developing the energy infrastructure in Odesa Region. DTEK understands the needs of modern clients, and consistently works to improve the reliability of power supply, quality of service, upgrade of equipment, and modern, convenient services for more than 1 million of our clients,» says Aleksandr Fomenko, DTEK Odesa Grids General Director.

Let us recall that Odessaoblenergo became a part of DTEK Grids in May 2019. Then the company analyzed the grids condition, and drafted a plan for qualitative renewal of the energy infrastructure of Odesa and Odesa Region.

Following this plan, power engineers are upgrading the Odesa Region power facilities. The company has already completed the reconstruction of two substations «Yubileynaya» and «Bolgrad» in the south of the region, upgraded substations «Marinovka» and «Ilyinka» in Belyaevsky District, and is reconstructing substations «Chumka» and «Krymskaya».

The client service has been significantly changed as well. DTEK Odesa Grids has increased the number of convenient remote services. Now clients can choose the way of communication with the company among many remote services: via the chat bot on Viber, Telegram or Facebook, personal account, Line of Light mobile application, phones of mobile operators. Online support is available on the company’s official website 24 hours a day.