A storm warning. DTEK Donetsk Grids emergency recovery crews are on alert

Thermal power generation20 April 2021

The weather is expected to get worse on April 20-21 in Donetsk Region. According to the Regional Hydrometeorology Center, heavy rain, one or two thunderstorms, southwestern wind of 19-24 meters per second are expected within the region on the afternoon of April 20. On the night of April 21, a southwest wind of 15-20 meters per second is expected. Weather deterioration corresponds to hazard level 1 (yellow), which can entail power outages. DTEK Donetsk Grids emergency crews are working 24/7 to ensure that our customers have a reliable power supply.

DTEK serves the interests of Ukraine, takes care of its customers, and does everything to ensure that there is electricity available in their homes. The energy workers of DTEK Donetsk Grids are on the alert to quickly eliminate any potential failure if necessary.

Information about outages can be checked on the company's website in the Scheduled and Emergency Outages Section. If your address is there, that means that the energy workers know about the shutdown. If you have not found your address, leave a message on the company's website in the same section, call the call center (0629) 450 473, (099/096) 4500473 or message DTEK Donetsk Grids on Facebook. You can also report the lack of electricity using the chatbot on Viber and Telegram.

A short video instruction on how to find your address in the list of emergency / planned outages on the company's website is here.

DTEK Donetsk Grids reminds of the need to comply with electrical safety rules:

Do not stay near power lines in case of strong wind;
Do not approach the broken wire closer than 8-12 meters and in no case touch it;
If you find wires that have fallen to the ground, broken or sagging wires, open doors and hatches of electrical installations, as well as damaged supports, please report this to the call center of the energy company or send a messages on our Facebook;

Take care of your life and health!