Rough weather once again: DTEK Donetsk Grids restores services to 14 settlements
Now DTEK Donetsk Grids energy workers are working to restore the service to the following villages:
- Malinovka, Ohorodne, Portovske, Chervone, Rybatske, Gluboke, Zakharyevka, Starodubovka in the Mariupol District;
- Zelenaya Niva, Iskra, Voskresenka, Alexandrovhrad in the Volnovakha District;
- Piskunovka in the Kramatorsk District;
- Pavlovka in the Pokrovsky District;
“DTEK serves the Ukraine’s interests, takes care of its customers and makes every effort to ensure that their homes always have lights on and comfort. We engaged 92 repair teams and 68 pieces of equipment in emergency recovery work. The company's energy workers are doing their best to restore the power supply to the affected settlements as soon as possible,” says Oleksiy Degtyarev, CEO of DTEK Donetsk Grids.
Also, due to thunderstorms, rainstorms, and strong winds, 15 transformer substations in the Levoberezhny District of Mariupol were de-energized. Now the energy workers are repairing the damages. Emergency recovery work is scheduled to be completed today.
Below DTEK Donetsk Grids shares some of the electrical safety rules:
- In case of strong wind, you should not be near power lines;
- Do not approach broken wires closer than 8-12 meters and in no case touch it;
- If you see wires that have fallen to the ground, broken or sagging wires, open doors and hatches of electrical installations, as well as damaged poles, please, notify our call center at (0629) 450 473, (093/096/099) 4500473, or sent a message through our Facebook;
Information about outages can be checked using the DTEK Donetsk Grids chatbot on Viber or Telegram, as well as on the company's website in the section "Scheduled and Emergency Outages". If your address is there, meaning that our energy workers know about the power cut. If you could not find your address there, leave a message on the company's website in the same section, or call the call center at (0629) 450 473, (093/096/099) 4500473, or message DTEK Donetsk Grids via Facebook.
See our short video tutorial on how to find your address in the list of emergency/planned outages on the company's website.