DTEK Donetsk Grids keeps restoring power supply in Mariupol

Thermal power generation23 July 2021

Over the past day, DTEK Donetsk Grids restored the operation of 88 transformer substations and 6 power lines in Mariupol despite rough weather conditions. The company's energy workers are still on full alert to return the power supply to the homes of all Mariupol residents as soon as possible.

Now the energy workers are restoring the operation of 50 transformer substations in Primorsky District that lost power supply because of damage to 6 kV cable lines from SS Gorod 2 – transformer substations 270, 290, and 158. And they are doing their best to restore power supply as soon as possible for 10,000 residents of Primorsky District. The repair works will continue until the power supply is fully restored.

“DTEK serves the interests of Ukraine, takes care of its customers and does everything to ensure that their homes always have lights on, and comfort. During the day, we returned the power to the homes of 15,000 of our customers. The company's energy workers are still on full alert to return power to the homes of all Mariupol residents as soon as possible,” says Oleksii Degtyarev, CEO of DTEK Donetsk Grids.

Over the day, DTEK Donetsk Grids returned electricity to 46 settlements that lost power after rough weather. They restored the work of 45 power lines, 543 transformer substations. The northern and central parts of the region - Kramatorsky and Pokrovsky Districts – witness the most outages. It was quite challenging to do the emergency recovery work because of thunderstorms, strong winds, and rain. Trees and branches that fell on wires caused many outages. Such restorations take longer as it is required to clear the area of fallen branches and trees. T

Below DTEK Donetsk Grids shares some of the electrical safety rules:

In case of strong wind, you should not be near power lines;
Do not approach broken wires closer than 8-12 meters and in no case touch it;
If you see wires that have fallen to the ground, broken or sagging wires, open doors and hatches of electrical installations, as well as damaged poles, please, notify our call center at (0629) 450 473, (093/096/099) 4500473, or sent a message through our Facebook;

Information about outages can be checked using the DTEK Donetsk Grids chatbot on Viber or Telegram, as well as on the company's website in the section "Scheduled and Emergency Outages". If your address is there, meaning that our energy workers know about the power cut. If you could not find your address there, leave a message on the company's website in the same section, or call the call center at (0629) 450 473, (093/096/099) 4500473, or message DTEK Donetsk Grids via Facebook.

See our short video tutorial on how to find your address in the list of emergency/planned outages on the company's website.