Restoring service: DTEK restored power to homes of almost 5,000 customers in the Donetsk region

Despite difficult situation in the Donetsk region, energy company’s specialists managed to completely or partially restore power to 13 settlements, thus restoring electricity to homes of 4,768 families in Bakhmut, Pokrovsk and most of all Kramatorsk districts.

256 settlements in the Donetsk region remain without electricity. The most difficult situation is near Lyman, Avdiivka, Marinka, Toretsk and Velyka Novosilka, where power equipment and lines are being regularly damaged due to constant shelling. Company’s specialists are waiting for the permit from the Armed Forces of Ukraine in order to perform repair of lines.

DTEK Donetsk Grids specialists are working non-stop for 73 days in a row and are doing everything possible in order to promptly restore power to settlements, affected by hostilities.

To contact the company, please, use official information channels only. DTEK Donetsk Grids specialists are ready to process your applications and answer all questions via remote service channels: DTEK Donetsk Grids website, company’s Facebook page, call center +38 (093/096/099) 450 0 473, Viber and Telegram chat bots, titled “DTEK Donetsk Grids”, and Viber community for condominiums.

We are working 24/7 to ensure reliable power supply of houses and enterprises.