DTEK Donetsk Grids restored electricity to 108,000 families over the course of 4 days

The situation in the Donetsk region remains difficult due to stepping up of hostilities. Despite shelling, DTEK Donetsk Grids emergency and repair crews have completely or partially restored electricity to homes of residents of 181 settlements over the course of 4 days, thus restoring access to power supply for 108,576 families. 

Active hostilities in the Donetsk region are ongoing. Shelling continues. Hostilities in the Donetsk region constantly damage grids and equipment. Specialists of the energy company do not always have access to the work sites due to the security situation in the region. Energy workers will definitely restore electricity to all residents of the region once they obtain a permit for work performance from the Armed Forces of Ukraine. 

DTEK Donetsk Grids specialists are working non-stop for 674 days in a row and repair equipment and lines once it becomes possible. 

Energy workers continue to deal with consequences of abnormal bad weather too. They are now finishing building 5 new lines to replace the ones destroyed by bad weather in order to restore electricity to all residents of the Donetsk region, affected by weather conditions. 

To contact the company, please use official information channels only. DTEK Donetsk Grids specialists are ready to process your applications and answer all questions via remote service channels: DTEK Donetsk Grids website, company’s Facebook page. You can also contact the call center: +38 (093/096/099) 450 0 473, though it may take more time due to a large number of calls.  

Energy workers are working 24/7 and doing everything possible to provide electricity to every home. Only together and with joint efforts will we be able to endure and overcome these dark times!