DTEK Donetsk Grids to restore power supply to 20 settlements over the day
The teams of DTEK Donetsk Grids have been put on full alert. They are eliminating the consequences of faults to restore power supply to the villages in the Kramatorsk District, namely Novomarkovo, Markovo, Fedorovka, Mayskoye.
“DTEK serves the Ukraine’s interests, takes care of its customers and does everything to ensure that their homes always have lights on and comfort. Over the past 24 hours, DTEK Donetsk Grids have restored power supply for 17,000 of our customers. Today, 95 repair teams and 62 pieces of equipment are involved in emergency recovery work. The company is making every effort to restore the power supply to the affected areas as soon as possible,” says Oleksii Degtyarev, General Director at DTEK Donetsk Grids.
The northern part of the region – the Kramatorsk District – witnessed the most outages. It was quite challenging to do the emergency recovery work because of thunderstorms, strong winds, and rain. Falling trees broke a lot of wires. Such restorations take longer as they require clearing the area of fallen branches and trees.
Below DTEK Donetsk Grids shares some of the electrical safety tips:
- In case of strong wind, you should not be near power lines;
- Do not approach broken wires closer than 8-12 meters and in no case touch it;
- If you see wires that have fallen to the ground, broken or sagging wires, open doors and hatches of electrical installations, as well as damaged poles, please, notify our call center at (0629) 450 473, (093/096/099) 4500473, or sent a message through our Facebook;
Information about outages can be checked using the DTEK Donetsk Grids chatbot on Viber or Telegram, as well as on the company's website in the section "Scheduled and Emergency Outages". If your address is there, meaning that our energy workers know about the power cut. If you could not find your address there, leave a message on the company's website in the same section, or call the call center at (0629) 450 473, (093/096/099) 4500473, or message DTEK Donetsk Grids via Facebook.
See our short video tutorial on how to find your address in the list of emergency/planned outages on the company's website.