Why does DTEK Odesa Grids carry out scheduled maintenances and turn off the power during these works?
DTEK Odesa Grids maintains and upgrades the lines and energy infrastructure of the region on a regular basis to ensure that there is always electricity available in a home of each customer. The scheduled or routine maintenance is a set of works that provides for routine maintenance, repair, and replacement of equipment at power substations, distribution, transformer points and on electrical lines. The company plans such works after they inspect the equipment to comply with regulatory requirements for its maintenance.
“DTEK is a reliable and conscious company that cares about its customers and the future of Ukraine. We are consistently renewing the energy infrastructure of the city and the region. This year the company will repair more than 3,200 transformer substations of various voltage levels. 4,591 km of power lines will be renewed. This year the company is investing more than UAH 821 million in the development of the region's power grid,” says Oleksandr Fomenko, CEO of DTEK Odesa Grids.
We company needs to de-energize facilities to do the work, because the maintenance of energized facilities puts the life and health of energy workers at risk.
We notify our customers about planned work in advance on our DTEK Odesa Grids website. To check such information, you need to go to the "No power?" section on the home page of the site. Here you can get learn about outages, check your address, and the approximate time for the power recovery. Also, here you can see the emergency outages by selecting the option "type of outage". If your address is there, the company's experts already know about the outage and are busy covering the power supply.
If you did not find your address in the list, you can report the blackout through the Line of Light mobile app, e-mail call-center@oblenergo.odessa.ua, call center (048) 705 90 90, (068) 750 90 90, (095 ) 750 90 90, chatbot on Viber or Telegram, or through private messages on the DTEK Odesa Grids page on Facebook or Instagram.