DTEK Dnipro Grids resumes operation of Customer Service Centers in Dnipro and Dnipropetrovsk region
The government gradually restores what was destroyed by the invaders in order to return the country back to normal. DTEK also helps the government by resuming operation of Customer Service Centers, thus enabling fast and convenient provision of all company’s services to our customers.
“Convenient remote customer services are available in DTEK Dnipro Grids. They help solve issues related to electricity distribution without the need to visit offices. For the customers, who prefer personal communication with our employees, we have opened five service centers in Dnipro and Dnipropetrovsk region that remained closed since the beginning of war. Welcome,” – noted in the company.
In particular, services related to renewal of agreements, adjustment of meter readings and receipt of consumption reports from legal entities, as well as other services are now available for the customers.
To ensure safety of the customers, employees of DTEK Dnipro Grids service centers are informed about shelters nearby. In case of air alert, they will advise how to get to safety quickly.
Service centers are currently operating in Dnipro, Kryvyi Rih, Kamianske, Nikopol and Pavlohrad. Addresses of these five offices are:
- 40 Kniazia Yaroslava Mudroho, Dnipro;
- 57a Volodymyra Velykoho, Kryvyi Rih;
- 43 Kurska, Kamianske;
- 15b Elektrometalurhiv, Nikopol;
- 116 Kharkivska, Pavlohrad;
They will be available for customers from 9:00 to 17:00 Monday through Friday. Appropriate adjustment of the working schedule will depend on the curfew enforced in the region. Addresses of the open offices can be found in the corresponding section at the company’s website or by calling the contact enter +38 (056/066/067/063) 790-99-00, 0-800-301-497.
Please use official information channels only and stay calm. We are working 24/7 to ensure reliable power supply of houses and enterprises.