DTEK continues restoring electricity: service is restored to more than 3,000 families in the Donetsk region
Situation remains extremely difficult in the Donetsk region. Nevertheless, emergency and repair crews of the energy company managed to reach part of equipment and lines and, in the course of 24 hours, restore power to 10 settlements, thus restoring service to 3,354 families in Kramatorsk and most of all Bakhmut districts of the Donetsk region.
Active hostilities are underway. 272 settlements in the Donetsk region remain without electricity. The most difficult situation is near Lyman, Avdiivka, Marinka, Toretsk and Velyka Novosilka, where energy infrastructure is being regularly damaged due to constant shelling. Company’s specialists are waiting for the permit from the Armed Forces of Ukraine in order to perform repairs.
DTEK Donetsk Grids specialists are working non-stop for 74 days in a row and are doing everything possible in order to promptly restore power to settlements, affected by hostilities.
To contact the company, please, use official information channels only. DTEK Donetsk Grids specialists are ready to process your applications and answer all questions via remote service channels: DTEK Donetsk Grids website, company’s Facebook page, call center +38 (093/096/099) 450 0 473, Viber and Telegram chat bots, titled “DTEK Donetsk Grids”, and Viber community for condominiums.
We are working 24/7 to ensure reliable power supply of houses and enterprises.