Restoring electricity: DTEK restored power to more than 18,000 families in the Donetsk region

On May 13, DTEK Donetsk Grids emergency and repair crews managed to completely or partially restore service to homes of residents of 16 settlements, thus restoring power to 18,138 families in Pokrovsk (most of all once again), Bakhmut, Volnovakha and Kramatorsk districts.

Residents of 251 settlements in the Donetsk region remain without electricity. The most difficult situation is near Lyman, Avdiivka, Marinka, Toretsk, Bakhmut and Velyka Novosilka, where active hostilities frequently cause damage of electrical equipment and power transmission lines. Company’s specialists are waiting for the permit from the Armed Forces of Ukraine in order to perform repairs.

DTEK Donetsk Grids specialists are working non-stop for 80 days in a row and are doing everything possible in order to promptly restore power to settlements, affected by hostilities.

To contact the company, please, use official information channels only. DTEK Donetsk Grids specialists are ready to process your applications and answer all questions via remote service channels: DTEK Donetsk Grids website, company’s Facebook page, call center +38 (093/096/099) 450 0 473, Viber and Telegram chat bots, titled “DTEK Donetsk Grids”, and Viber community for condominiums.

We are working 24/7 to ensure reliable power supply of houses and enterprises.