DTEK Kyiv Regional Grids named the fastest online channel for submission of electricity readings
Thermal power generation30 September 2024
There is still time until October 3 to submit meter readings in order for us to calculate the volume of electricity that you actually consumed only. You can send us your data via DTEK Kyiv Regional Grids chatbot in Viber and Telegram in a matter of minutes while not leaving home .
The service is available 24/7 and it immediately processes your applications thanks to the high level of automation.
In order to start using the chatbot, please:
- pass verification procedure (for unauthorized customers);
- select “submit meter readings” in the menu and follow menu prompts to submit information.
The up-to-date meter data should be submitted during the last 2 days of the current month and before the 3rd day of the next one. This allows to avoid discrepancies between the estimated and the actually consumed volume of electricity and receive bills for really used electricity only.
Besides meter readings, chatbot can help you to:
- find out a reason of power outage and terms of its restoration;
- download current schedule of stabilization shutdowns.