After submitting readings yourself – help your parents: with DTEK Dnipro Grids chatbot
Our chatbot allows linking several addresses at the same time. Thus, you can submit not only your meter’s readings, but also readings of your parents and grandparents. As, using smartphone may be difficult for them and not all of them have stationary phones to, for example, call the call center.
In order to submit readings in the chatbot for more than one address, please:
- press “Start”;
- share your telephone number for authorization in the system;
- enter your user account;
- select “submit readings” in the menu;
- press “add new” button and enter user account for your relatives’ address;
- follow further instructions.
Chatbot will memorize all entered addresses, and next time you will only have to select the one you need from the list.
In addition, you can also submit readings from different addresses using the web form on the DTEK Dnipro Grids website, which works without authorization.