Submit readings to DTEK Dnipro Grids in time — avoid unexpected bills

Thermal power generation30 June 2025

Whether you rent or lease an apartment — timely submission of meter readings to DTEK Dnipro Grids is important for both parties. It must be done during the last two days of the current month or the first three days of the next one. This way you will avoid incorrect charges and, correspondingly, unexpected sums in the electricity bills.

For DTEK Dnipro Grids specialists to calculate volume of electricity, really consumed by you during the month, they must receive your meter readings within the last two days of the current month and the first three days of the next one. If the readings are submitted later, then the law obliges us to calculate data based on the average daily consumption of the similar period last year.

Therefore, in order to always pay for the actually consumed electricity, readings must be submitted timely every month. For example, your home was empty or used irregularly, and electricity consumption, based on the readings that you submitted, was minimal. When new residents settle in this home and electricity consumption increases, but actual meter readings are not submitted — it creates a “delay” comparing to the actual consumption. After registering real data, our system will perform recalculation, and the supplier will generate a large one-time invoice to be paid. Failing to pay it will lead to electricity debt and risk of electricity disconnection.

To avoid this, please submit meter readings monthly and timely — even if your apartment is leased or temporarily not used.

The fastest way to do it is via the chatbot:

Find “DTEK Dnipro Grids” chatbot in Viber or Telegram messengers;

Undergo verification (if required);

Select “Submit readings” in the menu and follow the prompts.