DTEK Kyiv Regional Grids explains how to verify and avoid extra costs

The meter is a primary tool for metering of the consumed electricity. It’s improper functioning may impact your consumption payments. 

You did not change your domestic habits, nor did you buy any new appliances, but the meter started to charge significantly more than usually? This is a reason to check if the device is ok. To do that, please: 

• Turn off all electrical appliances in your home and take a look if the meter continued to count kWh (disc is rotating or the digits on the board are changing).
•  If the meter continues to count kWh, please go to the “Meter Services” section on the DTEK Kyiv Regional Grids website and order inspection of the meter in a matter of minutes. We will take it for inspection and install another electricity metering device with similar features.
•  If the indicator lights “Attention”, “Reverse” or “Earth” on the display of your meter are on or if the Т4 zone appeared, we recommend placing a failed indication request in the same section. 

After receiving the request, we will form an invoice depending on the features of your electrical installation. 

Correct operation of the meter and timely submission of readings is the basis of accurate charging for the consumed electricity.