DTEK Odesa Grids helps restore electricity after shelling on August 17

Thermal power generation18 August 2022

In the night of August 17, the enemy has launched missiles on one of the settlements in Bilhorod-Dnistrovskyi district of the Odesa region, destroying private estate subscriber networks and causing fire at the site of impact. DTEK Odesa Grids emergency and restoration crews immediately went to the scene of the incident in order to eliminate consequences of missiles strikes.

In the night of August 17, the enemy has shelled Bilhorod-Dnistrovskyi district. DTEK Odesa Grids energy workers promptly went to the scene of the incident. In order to ensure safety of SES units during extinguishing of fire, specialists have temporarily de-energized customers’ homes and restored electricity on the survived grids immediately after completion of fire extinguishing.

Damage was done to the grids, belonging to a private subscriber. As soon as the owner of the grids restores operation of his equipment, electricity will be restored to all residents of the affected district.

Emergency and restoration crews continue to work 24/7 in order to promptly restore electricity to the homes of customers after emergencies, including due to shelling. The company cooperates with the Territorial Defense Forces and the Armed Forces of Ukraine in order to access the sites of damage. Additionally, employees have specific guidelines related to working in emergencies and are provided with everything needed to restore operation of equipment in case of hostilities upon obtaining permits from the Armed Forces of Ukraine.

Let us recall that in case of any questions you can use remote service channels: official DTEK Odessa Grids pages on Facebook and Instagram, Viber and Telegram chatbots, DTEK Odessa Grids website and IVR menu of the call center:

for stationary phones +38 (048) 705 90 90;
for mobile phones +38 (068) 750 90 90, +38 (095) 750 90 90, +38 (073) 750 90 90;

Please use official communication and information channels only and stay calm. We are working 24/7 to ensure reliable power supply of houses and enterprises.