Distribution System Operators of DTEK Grids Has Restored Power Supply to More Than 300 Thousand Customers

Distribution System Operators of DTEK Grids Has Restored Power Supply to More Than 300 Thousand Customers

Power distribution01 April 2020

From March 16 to March 29, Power engineers of the DTEK Grids operational holding companies restored power supply to nearly 323 thousand customers in the city of Kyiv as well as in Odesa, Dnipropetrovsk, Kyiv and Donetsk Regions. The company’s emergency service crews work around the clock to ensure stable and continuous power supply to Ukrainian houses, enterprises and establishments.

«Quarantine introduced in response to the COVID-19 outbreak has become a challenge for the entire Ukrainian society. Millions of Ukrainians are forced to be at home and distribution system operators of DTEK Grids do their best 24/7 to ensure that people have light and comfort. During the quarantine, our specialists eliminated 4,353 accidents in 473 cities and villages of Ukraine and returned light to 323 thousand customers”, - noted DTEK Grids CEO Ivan Gelyukh..

During the quarantine period, specialists of DTEK Kyiv Grids, DTEK Dnipro Grids, DTEK Donetsk Grids, Odesaoblenergo and Kyivoblenergo eliminated 4,353 accidents. Thanks to well-coordinated work of power engineers, electricity was restored for 50,315 customers in Kyiv, 93,454 – in Kyiv Region, 62,858 – in Donetsk Region, 60,169 – in Dnipropetrovsk region and 56,085 – in Odesa region.

The power engineers paid special attention to socially significant facilities: hospitals, clinics and first aid facilities. Thus, the power circuit of a company powering 71 medical facilities was checked in Kyiv. An accident at the power line powering a first aid facility was eliminated in Kramatorsk. An accident at the power line powering city hospitals No. 2 and No. 9 was eliminated in Mariupol. An accident at the transformer ensuring power supply to the district hospital in Velyka Mykhailivka in Odesa region was eliminated as well.

As it was reported earlier, since March 17 distribution system operators DTEK Kyiv Grids, DTEK Dnipro Grids, DTEK Donetsk Grids, Odesaoblenergo and Kyivoblenergo had switched to remote customer service. The remote customer service is usable via companies’ websites, call centers, emails and official Facebook pages. This is a more convenient and time-saving format for a customer that does not require personal attendance.

DTEK Grids urges people to stay at home. The holding companies work and do their best to ensure that Ukrainians have light and comfort in their homes.